Privacy Policy Page

Effective Date: [30/12/2024]

At OTTStore.in, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you access our website or use our services. By visiting or using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We collect the following types of information:

1.1 Personal Information

When you create an account, place an order, or contact us, we may collect:

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment details (processed securely via third-party payment gateways)

1.2 Non-Personal Information

We may automatically collect non-identifiable information, such as:

• IP address
• Browser type
• Device information
• Website usage data through cookies or similar technologies

2. How We Use Your Information

We use the collected information for the following purposes:

• To process and fulfill your orders
• To provide customer support
• To send transactional emails (order confirmations, shipping updates, etc.)
• To send promotional communications (only with your consent)
• To improve our website and services
• To comply with legal obligations

3. Sharing Your Information

We do not sell your personal information to third parties. However, we may share your data with:

3.1 Service Providers

Trusted third-party providers for payment processing, shipping, analytics, and marketing.

3.2 Legal Compliance

Authorities if required by law, court orders, or government regulations.

3.3 Business Transfers

In case of mergers, acquisitions, or asset sales, your data may be transferred to the new entity.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website performance, and provide personalized content.

• Essential Cookies: Necessary for website functionality.
• Analytics Cookies: Help us understand user behavior.
• Marketing Cookies: Used for advertising purposes.

You can manage your cookie preferences through your browser settings.

5. Data Security

We implement robust security measures to protect your information, including:

• SSL encryption for secure data transmission
• Regular security audits
• Restricted access to personal data

However, no system is completely secure. By using our website, you acknowledge the risks of online data transmission.

6. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Access: Request a copy of your personal data.
• Correction: Update or correct your information.
• Deletion: Request deletion of your data.
• Opt-Out: Unsubscribe from marketing communications.

To exercise these rights, contact us at support@ottstore.in.

7. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.

9. Children’s Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be effective upon posting to our website. Please review this page regularly for updates.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: support@ottstore.in
• Phone: + 12519015718